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Privacy and Security | ManuFox ERP

The ManuFox approach to privacy, consent, retention, backups and access control.

What data may be processed?

Name, email, phone, company and request content may be processed during registration, sales and support workflows.

Session, security, error, activity and transaction records may be retained while using the application.

The public site automatically measures visited pages, referrer, UTM parameters, visitor and session identifiers, device, approximate city, active time and scroll depth. Campaign measurement covers the public site and registration page; it excludes form fields and account information.

Processing purposes

Account creation, service delivery, security, troubleshooting, support, sales conversations and legal obligations.

Analytics data helps us understand product and site performance; marketing tags measure permitted campaigns.

Service providers

Cloudflare: public-site delivery, edge security and traffic processing.

Meta Pixel, Google Ads tag, LinkedIn and OpenAI (GPT Ads) pixels: campaign-measurement tools used while marketing measurement is on. If OpenAI advanced matching is enabled, supported form information may be hashed with SHA-256 in the browser and associated with conversions; raw form information is not sent through this matching mechanism.

Email and support services may be used to answer requests and provide service communications. An up-to-date subprocessor list may be requested during contracting.

Storage and marketing choice

Essential: local storage required for privacy choice, theme and security. It cannot be disabled.

Visit measurement: starts automatically on page load for the ManuFox public site and campaign links, without a separate acceptance step.

Marketing: Meta, Google, LinkedIn and OpenAI tags are on by default for new visitors. The default setting and an explicit user choice are recorded separately. The preference is stored in a one-year cookie and local storage. Existing opt-outs are preserved and can be changed in privacy preferences. OpenAI stores the ad click reference in __oppref for 30 days and a browser reference in __obref for 365 days; browser restrictions can shorten these periods. Turning marketing measurement off stops OpenAI measurement and removes both cookies.

Retention and backups

In-session analytics identifiers may remain for the browser session. Your privacy choice is stored locally until you change it or clear browser data.

Customer and operational data is retained for contractual, service and legal requirements. It is deleted, anonymized or archived under controls when the period ends.

Platform backups are managed by the operations team. Tenant-controlled backup and restore screens are not available yet.

Security approach

Access is limited by role and action permissions, and sensitive movements are recorded.

Secure transport, tenant context, security headers and operational logs are used together.

No technical measure guarantees zero risk; events are monitored and an incident-response process is used when necessary.

Your rights and choices

You may ask whether data is processed, request information or correction, request deletion or anonymization where legally applicable, object or request restriction.

You can change marketing consent at any time using the button below. Visit measurement runs automatically.

Deletion requests and contact

Requests are evaluated considering legal retention duties and security records.

Email: support@manufox.com · Phone: +90 544 549 15 91 · Location: Istanbul, Turkey