Recall Management

Trace affected production lots, shipments, customers and on-hand stock from a source lot, then prepare notification and quarantine lists.

Available now. Lot analysis, affected customer/shipment and on-hand stock lists, plus email delivery tracking, are live; a separate case lifecycle with quarantine, disposal and closure records is planned.

• Trace related production output lots across multiple levels from a source lot
• Combine affected shipments, customers, customer contact details and quantities
• List positive on-hand stock as quarantine candidates with lot, item, quantity and location
• Export customer notification and quarantine-candidate lists as CSV
• Send recall emails to verified affected customers
• Track delivery status, provider, error and sent time for each notification
• Start a recall case
• Record quarantine, disposal and closure