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Recall Management

Trace affected production lots, shipments, customers and on-hand stock from a source lot, then prepare notification and quarantine lists.

Available now. Lot analysis, affected customer/shipment and on-hand stock lists, plus email delivery tracking, are live; a separate case lifecycle with quarantine, disposal and closure records is planned.

Food facility employee scanning a lot label on a material container in the warehouse
Representative production image; not an application screenshot or a customer facility photograph.

Scope available today

  • Trace related production output lots across multiple levels from a source lot
  • Combine affected shipments, customers, customer contact details and quantities
  • List positive on-hand stock as quarantine candidates with lot, item, quantity and location
  • Export customer notification and quarantine-candidate lists as CSV
  • Send recall emails to verified affected customers
  • Track delivery status, provider, error and sent time for each notification

Planned improvements

  • Start a recall case
  • Record quarantine, disposal and closure

User guide: Recall Management