Customer Information
A customer record contains its business code, company and contact details, tax information, status and notes. Orders, shipments and customer-specific label assignments link back to it.
Customers
Customer records, delivery addresses, orders and shipments
Customer Record
Customer identity, contact and delivery information
Delivery Addresses
A customer may have more than one delivery address. Select the correct address on each order and shipment so operational and document records remain consistent.
Orders and Shipments
How customer activity remains connected
Order History
Customer order history shows product lines, quantities, due dates, status and linked production or shipment references.
Shipment History
Shipment history shows which products and lots were delivered, with carrier, document, address and status details. It supports customer-level traceability research.